Ticket Center
FunnyMetals Customer Support > Ticket Center
How to view an existing ticket

1. Find the ticket tracking ID in the email that the system sent to when you submitted a ticket. If it's not in your email inbox, please check it in the Spam folder.

2. Input the email that you use when submitting the ticket.

3. Click view ticket button.

Check your spam folder

Once your ticket is replied. There's an email sending to your email box, it will notify you we have replied your ticket. Remember to check your spam folder if it's not in your inbox.

If you want to change your shipping address.

If you want to change your shipping address, please contact us via Etsy message. The person in our company in charge of shipment will directly see it. You can only change your shipping address prior to the shipment.


Submit a ticket
Submit a new issue to a department


View existing ticket
View tickets you submitted in the past




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